Features

The AI-first operating system for cleaning companies

MaidPilot pairs AI workers with a full operations stack — CRM, scheduling, invoicing, and team tools — all in one platform. No bolt-ons, no disconnected logins.

AI across every workflow

Five AI workers handle calls, follow-up, inbox, website building, and owner questions — not just one bolt-on receptionist.

Modular by design

Start with a base plan, then activate the operations, AI, and channel modules your company needs.

Shipped and buyable today

Every module on this page is live and available for purchase — no roadmap promises.

AI Workforce

AI workers that handle the repetitive work for you

Each AI module is a specialist — answering calls, drafting follow-ups, managing your inbox, building your website, or acting as your copilot.

AI Owner Copilot

  • Ask questions in plain language about your business
  • Takes confirmed action: creates jobs, sends messages, drafts invoices
  • Voice input via browser microphone
  • Persistent memory for owner preferences
  • Proactive insights and suggestion chips

AI Receptionist

  • Answers inbound calls 24/7 in a natural voice
  • Qualifies leads and captures booking requests
  • Checks service area, hours, and pricing rules
  • Transcribes, summarizes, and hands off when needed
  • Add-on priced by call volume

AI Follow-Up

  • Automated follow-up for pending bookings, completed jobs, and overdue invoices
  • AI drafts personalized messages
  • Approve-or-auto-send per channel
  • Sends through email, SMS, or WhatsApp

AI Multi-Channel Inbox

  • Unified queue for phone, SMS, WhatsApp, and email
  • AI-suggested replies you can approve or edit
  • Needs-attention queue and channel filters
  • Conversation assignment and record linking

AI Website Builder

  • AI generates a multi-page site from your business data
  • Online booking and quote request forms
  • Edit any section in plain language
  • SEO-ready with sitemap, robots.txt, and Open Graph

AI Lead & Quote Assistant

  • Scores and qualifies leads, flags hot and urgent requests
  • Drafts quotes from a booking or conversation with pricing-rule awareness
  • Tokenized quote approval link the customer can accept or decline
  • Suggests upsells and explains why a quote is high or low

AI Booking Assistant

  • Checks availability rules and suggests open slots
  • Creates, reschedules, and cancels booking requests
  • Notifies the admin of scheduling conflicts
  • Works from a call, chat, or the copilot

AI Website Chat

  • Chat widget embedded on your AI-built website
  • Same AI brain as the phone secretary
  • Captures leads and creates booking requests
  • Escalates to a human when needed

AI Reports

  • Revenue, lead-conversion, and booking-conversion reports
  • Customer growth, retention, and crew utilization
  • Employee hours and sales performance summaries
  • Ask for any report in plain language through the copilot
Operations

The core cleaning business stack

CRM, scheduling, invoicing, team, time tracking, and field visibility — every ops module your company needs, connected from day one.

CRM

  • Customer, lead, and property records
  • Tags, notes, status filters, and search
  • Kanban lead board and list view
  • Customer timeline across conversations, jobs, and invoices

Calendar / Jobs

  • Month, week, and day crew calendar views
  • Drag-and-drop job rescheduling and crew assignment
  • Recurring jobs for weekly, biweekly, and monthly work
  • Booking requests can be scheduled onto the calendar

Invoices & Payments

  • Sequential invoices with line items, tax, fees, and due dates
  • Stripe or Square connection for payment links
  • Manual cash, check, or bank payment recording
  • Payment history and overdue status updates

Team

  • Employee roster and workforce overview
  • Add and remove team members with seat limits
  • Assigned-job metrics from the schedule
  • Required foundation for team tracking modules

Time Tracking

  • Manual employee time entries
  • Start time, end time, breaks, notes, and open shifts
  • Timesheet totals excluding lunch or break time
  • Copilot-assisted time entry creation

Sales Tracking

  • Revenue by employee workspace
  • Upsell attribution for add-ons sold in the field
  • Commission planning for percentage, flat, and split rules
  • Built as a team-dependent operations module

Live Tracker

  • Arrival-proof workspace for field teams
  • Event-based location capture for job starts and completions
  • Dispatch visibility into crew status and next stops
  • Privacy-first location approach

Online Booking

  • Public booking form with honeypot and rate limiting
  • Service-area and business-hours validation before submit
  • Creates a lead and booking request automatically
  • SMS/TCPA consent captured at submission

External Booking Provider

  • Connect an external calendar or booking system, like Square Appointments
  • Query real-time availability from the connected provider
  • Create bookings through the provider from a call, chat, or copilot
  • Falls back to your internal schedule when nothing is connected

Customer Portal

  • Passwordless portal — no account or password for your customers
  • Customers see their jobs, quotes, and invoices in one place
  • Secure tokenized links, not a shared login
  • Reduces 'when is my cleaner coming' calls

Review Automation

  • Automatic review-request sends after a completed job
  • Redirects happy customers to your review profile
  • Sends over email or SMS on your existing channels
  • Builds public trust without manual chasing

Referral Program

  • Unique referral links with attribution back to the referrer
  • Coupons and rewards for successful referrals
  • Embeddable booking widget for referral landing pages
  • Turns happy customers into a repeatable lead source

Notifications

  • Reliable delivery for every outbound email and SMS
  • Automatic retries with backoff on transient failures
  • In-app alerts for delayed or failed sends
  • Bundled with Pro and Business plans
Messaging Channels

Send manually, automate later, or let AI assist

Channels are independent from AI. Buy a channel for manual messages, then expose it to follow-up and inbox automation when those AI modules are enabled.

Email

  • Transactional email through Resend
  • Company-branded HTML and text templates
  • Invoices, confirmations, reminders, and follow-ups
  • Send logging and deduplication

SMS

  • SMS sending and receiving through Twilio
  • Inbound webhook handling and conversation threads
  • Transactional confirmations, reminders, and review requests
  • Message quota metering and unsubscribe handling

WhatsApp

  • WhatsApp conversations and templates through Twilio
  • Inbound webhook handling and conversation threads
  • Template fallback outside the messaging window
  • WhatsApp message quota metering
Platform

The foundation every plan ships with

Beyond the AI workers and ops modules, every company gets a polished shell to run the business day to day.

Setup Wizard & Walkthrough

  • Five-step checklist gets your business configured on day one
  • Guided product tour for first-time owners
  • Progress ring in the sidebar tracks what's left
  • Ships free on every plan, including the trial

Multi-Language UI

  • Language switcher built into the dashboard topbar
  • Every screen and system message is translation-ready
  • Per-user language preference

Installable App (PWA)

  • Install MaidPilot to your home screen like a native app
  • Opens straight into Ask MaidPilot, your AI copilot
  • Keeps your normal login session

Self-Service Billing

  • Pick a plan and add a card without talking to sales
  • Manage your subscription and add-ons from Plans & Billing
  • Update your card anytime through the Stripe billing portal
  • Cancel anytime, no contracts
AI Receptionist tiers

Same receptionist, different call volume

All four tiers grant AI Receptionist access. Choose the tier that matches your monthly inbound call minutes.

Tier Monthly price Included call minutes
AI Receptionist Starter $149/mo 100 minutes
AI Receptionist Plus $299/mo 300 minutes
AI Receptionist Growth $499/mo 600 minutes

AI Receptionist is a premium add-on on top of any base plan.

Launch bundles

What the base tiers turn on

The public tiers bundle shipped modules for convenience. Customers can still add premium AI and extra modules based on need.

Starter
$49/month
  • CRM
  • Calendar / Jobs
  • Email
  • AI Owner Copilot
Business
$199/month
  • Pro modules
  • AI Multi-Channel Inbox
  • Sales Tracking
  • Live Tracker

Stop missing calls. Start booking more jobs.

Set up your AI Receptionist in minutes and run your whole cleaning business from one place.

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